About us - TMS Motor Group

Volvo customer looking into the service workshop

A Family-Driven Approach

At TMS Motor Group, family is at the core of everything we do. As a family-owned and run business with locations in Coventry, Hinckley, and Leicester, we are dedicated to providing an exceptional experience for our customers. Our strong family values are reflected in our commitment to delivering top-notch service and care.

Excellence in Service

Our goal has always been to stand out from other motor retailers. With extensive experience at our Volvo and Kia retailers, our team brings unparalleled knowledge, skills, and professionalism. This dedication ensures we consistently exceed customer expectations, earning us numerous customer care awards.

Comprehensive Offerings

Across our five locations in Coventry, Hinckley, and Leicester, TMS Motor Group offers an impressive range of services. We provide brand new cars from leading manufacturers Volvo Cars and Kia Motors, as well as a selection of approved used cars. Our full range of aftersales services ensures that whether you're purchasing a new vehicle or servicing your current one, you receive exceptional care at every stage.

A Unique, Personalised Experience

What sets us apart is our unique personal service, delivered with genuine care and quality. When you visit a TMS retailer, you can expect a warm welcome and a commitment to meeting your needs with excellence. Our retailers provide a level of service that truly makes us stand out in the industry.

Looking Forward to Serving You

We are excited to welcome you to TMS Motor Group. Whether you’re in the market for a new car or need expert maintenance services, we strive to make every visit exceptional. Experience the TMS difference today.

Our Latest News

Tms Bodyshop award win
New Melton Road site
Leicester City Community Partner

TMS Bodyshop Wins Prestigious 'Bodyshop of the Year' Award!

Our TMS Bodyshop has been crowned Bodyshop of the Year (Medium Enterprise) at the 2024 Motor Trader Industry Awards

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Our New Volvo & Kia Leicester Dealerships Are Now Open

Our brand new Kia Leicester and Volvo Leicester Dealerships are now open on Melton Road, Leicester

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TMS Motor Group is now a Leicester City Community Partner

We are delighted to announce that TMS Motor Group is now a Leicester City Community Partner

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TMS Motor Group Clinches Double Victory at Motor Trader Awards
TMS Volvo Coventry Wins Two Fantastic Awards!
TMS Kia Hinckley receives its Kia 2022 Customer Experience Award

TMS Motor Group Clinches Double Victory at Motor Trader Awards

TMS Motor Group is thrilled to announce its outstanding success at the prestigious Motor Trader Awards held recently in London.

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TMS Volvo Coventry Wins Two Fantastic Awards!

TMS Volvo Coventry celebrates double win: Volvo Regional Retailer of the Year and Volvo National Aftersales Team of the Year awards.

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TMS Kia Hinckley receives its Kia Customer Experience Award

TMS Kia Hinckley Recognised for Exceptional Customer Service with a 2022 Kia Customer Experience Award

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Auto Trader Highly Rated
TMS Kia Hinckley receive the 800 Award from Reputation
EVA Logo

TMS Motor Group Has Been Recognised By Auto Trader

In a celebration of exceptional customer service, Auto Trader has unveiled the winners of it's Highly Rated Awards for 2023.

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TMS Kia Hinckley receive the 800 Award from Reputation

This award inspires us to continue our work and to find new ways to best support our customers.

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TMS Volvo Receives Electric Vehicle Accreditation

It recognises dealers’ expertise in the electric vehicle sector and promotes industry standards for the benefit of the consumer.

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Our History

The Beginning: 2006 – 2008

With a combined 90 years of Volvo franchise experience, Len Hallows, Richard Ingram, and Tony Petrie founded their first Volvo retailer in Hinckley (formerly Frank Taylor Ltd) in August 2006. This dealership quickly made its mark, earning the Most Improved Dealer award within a year. In September 2008, TMS Motor Group expanded by acquiring a second Volvo retailer in Coventry (formerly Tollbar). Under the leadership of Len Hallows as Managing Director, supported by Richard Ingram and Tony Petrie, the team brought extensive industry expertise, having worked in nearly every position within the Volvo franchise, from apprentice technician to Dealer Principal.

TMS History Images
TMS History Group
TMS History

Growth and Awards: 2011 - 2014

Between 2011 and 2014, the Hinckley and Coventry retailers received four Area 4 Dealer of the Year awards for their exceptional performance with Volvo. In 2014, TMS Motor Group diversified by acquiring the Kia franchise for the Hinckley, Nuneaton, and Tamworth areas. TMS Kia initially operated from a temporary showroom at Trinity Marina in Hinckley before moving into a newly constructed, permanent dealership in 2015. This new site also became the home for TMS Volvo Hinckley.

Strengthening Family Ties: 2015 - 2016

In 2015, Len’s four sons—Ben, Tom, Dominic, and Oliver—who had worked in the company and helped with the setup from inception, joined the company's board of Directors, reinforcing the family-oriented ethos of TMS Motor Group. The following year, the business celebrated its 10-year anniversary, marking a decade of growth, customer satisfaction, and community involvement.

Modernisation and Expansion: 2018 - 2020

In 2018, TMS Volvo Coventry underwent a major redevelopment, transforming it into a state-of-the-art Volvo Retail Experience (VRE) space. This innovative design focused on visual transparency, allowing customers to observe all activities in the new workshops, blending physical and digital presentations to create an open, integrated environment. The revamped retailer re-opened in October 2018.

In 2019, TMS Motor Group expanded further by acquiring the Volvo dealership on Almond Road, Leicester. This strategic move extended the group’s operations along the M69 corridor, enhancing its reach and solidifying its partnership with Volvo. In July 2020, TMS Motor Group acquired the Sandicliffe Kia Leicester dealership, complementing its existing Kia retailer in Hinckley and further strengthening its relationship with the Kia brand.

Embracing the Electric Future: 2021 - Present

Recognising the growing popularity of electric vehicles, TMS Motor Group has consistently provided top-tier service to all customers, especially those interested in electric models. In August 2021, TMS Volvo gained its Electric Vehicle Accreditation, followed by TMS Kia in August 2022. This accreditation, endorsed by the Government’s Office for Zero Emission Vehicles (OZEV) and Energy Saving Trust, acknowledges the group's expertise in the electric vehicle sector and commitment to industry standards, benefiting consumers and promoting a greener future.

A New Chapter: 2024 Onwards

TMS Motor Group is embarking on another exciting chapter with the construction of a brand new, state-of-the-art dealership on the northern side of Leicester. This purpose-built facility will become the new home for our existing Volvo and Kia dealerships in Leicester, which will relocate in November 2024. The current Leicester sites are hugely space-restricted, so this new development represents a significant investment, providing ample space and modern facilities to better serve our customers and continue our legacy of excellence.

Our Awards

TMS Motor Group has an illustrious record of awards and titles including:

  • Franchise Dealership of the Year 2023 - TMS Volvo Leicester
  • Auto Trader Highly Rated Awards 2023 winner - TMS Volvo
  • Volvo Regional Dealer Of The Year 2022 - TMS Volvo Coventry
  • Volvo National Aftersales Team of the Year Award 2022 - TMS Volvo Coventry
  • TMS Volvo Leicester "Highly Commended" in the Most Improved Dealership of the Year category 2022 at the Motor Trader Industry Awards.
  • Volvo Midlands Regional Dealer of the Year 2020
  • Volvo Regional Retailer of the Year Award 2019
  • Volvo Dealer of the Year 2018
  • Volvo Regional Dealer Of The Year 2017
  • Volvo Dealer of the Year 2016
  • Volvo Dealer of the Year 2014
  • Volvo Dealer of the Year 2013
  • Volvo Dealer of the Year 2012
  • Volvo Dealer of the Year 2011
  • Volvo Quality Award 2011
  • Volvo Dealer of the Year 2008
  • Most Improved Dealership Award 2023 - TMS Kia Leicester
  • Auto Trader Highly Rated Awards 2023 winner - TMS Kia
  • Customer Experience Award Winner at the 2022 Kia Dealer Excellence Awards - TMS Kia Hinckley
  • Reputation 800 Award - TMS Kia Hinckley (as of December 31st 2021)
  • TMS Kia Hinckley - Customer Experience Award 2021
  • Kia Customer Excellence Award 2019
  • Kia Aftersales Award 2019
  • Kia Global Dealer of the Year Award 2017
  • Kia After Sales Excellence Award 2017
  • Kia Dealer Excellence Award 2017
  • Kia Platinum Prestige Dealership
  • Kia Customer Care Award 2017
  • Kia Motors Family-like Care Award 2016

Don't forget to follow TMS Motor Group on our Social Media

Keep up to date with everything TMS, Kia and Volvo by following us on our social media channels.

TMS Volvo Facebook
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TMS Kia Facebook
TMS KIA Instagram

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TMS Motor Group on X
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TMS Motor Group Linkedin

Our Locations

If you are planning to visit us we very much look forward to meeting you. Our staff are on hand to assist you with your needs.

Click the images below of your chosen retailer and confirm your visit.

TMS Volvo Showrooms

TMS Kia Showrooms

Meet our TMS Volvo Teams

With dealerships in Coventry, Hinckley, and Leicester our superb sales and aftersales teams look forward to greeting you.

Call us on Coventry: 02476 303 132 | Hinckley: 01455 899 508 | Leicester: 0116 275 8800

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Meet our TMS Kia Teams

With our dealerships in Hinckley and Leicester, our excellent sales and aftersales teams look forward to your next visit.

Call us on Hinckley: 01455 899 508 | Leicester: 0116 464 7100

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