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Buy in 4 Easy Steps
Finding your next used car couldn’t be easier. Simply follow these four steps to buy.
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Buying online is easy and can be done on the go or in the comfort of your own home.
FAQ AREA
See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
I want to buy online but have some queries?
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A member of the team at TMS Motor Group will be happy to discuss any concerns you have. Get in touch today for more details.
I would like to amend or cancel my order
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Ensure that you’ve taken the time to review our terms and conditions before getting in touch with our team today. We’ll be able to then guide you through the process of amending or cancelling your order.
How secure is your online deposit process?
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To ensure that all payments are fully protected, we use a secured and verified payment provider which uses encrypted software. No card details are stored.
Can I amend my delivery and collection day after I have placed my order?
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Please get in touch with a member of our team today to discuss amending the delivery and collection of your vehicle.
Finance
How do I get my finance settlement?
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A member of our team will be able to help you obtain the settlement figure on any existing financial agreements.
I have some questions regarding financing my purchase who should I speak to?
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A member of the sales team at TMS Motor Group will be able to answer any questions you may have regarding finance. Get in touch with them direct to discuss your queries.
Part Exchange
Can I use my part exchange as my deposit for my car purchase?
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Absolutely. Your part exchange can be used as all or part of your deposit. If, however, there is any outstanding finance on the model you wish to exchange, this will need to be settled by TMS Motor Group as part of the transaction, leaving any remainder as part of your deposit.
What happens if my part exchange is worth more than the car I want to purchase?
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In the unlikely event that your car is worth more than the model you wish to buy, we will be happy to pay you the difference.
Is the valuation you give me for my part exchange guaranteed?
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Assuming that you have been truthful about and described your vehicle accurately, the valuation on your part exchange model will be guaranteed. Please also note our terms and conditions.
Can I remove my part exchange from my order at any time?
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Yes. However, you should factor this and any adjustments to the finance agreement before removing the vehicle, particularly if this is being used as part of your deposit.
Can I part exchange two vehicles as part of my order?
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Assuming that you are the registered owner of both vehicles - or have the express permission of the owner - there’s no reason you cannot use two models in part exchange. Speak to our sales advisors for more details.
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