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At TMS Volvo, all of our Polestar-trained technicians hold industry-recognised electric vehicle qualifications, providing expert service, maintenance, and warranty support to keep your Polestar performing at its best.
Whether you drive a Polestar 2, 3, or the latest Polestar 4, our authorised Polestar Service Centres in Coventry, Leicester, and Hinckley deliver trusted, award-winning care backed by Volvo’s factory-approved standards and cutting-edge technical expertise.
Book Your Polestar Service Today
You’ll be taken to our secure TMS Volvo booking system to complete your appointment.
As a proud part of the Volvo Car UK authorised network, our dedicated Polestar Service Centres provide factory-approved maintenance and comprehensive warranty support, giving you complete peace of mind across Coventry, Leicester, and Hinckley.
Booking your Polestar service couldn’t be easier. You can schedule your appointment online anytime, or contact your nearest TMS Volvo retailer directly:
Once you’ve booked, our service team will confirm your appointment and send a reminder, so you’ll never miss a service again.
Our dedicated aftersales team is committed to delivering honest, first-class service that’s second to none.
At TMS Volvo, we want your ownership journey to be rewarding every step of the way, not just at the point of sale, but throughout your entire relationship with us. That’s why we offer a wide range of award-winning aftersales services, all designed to keep your Polestar performing at its best.
Our highly trained servicing team works to the exacting standards set by Polestar and Volvo manufacturers. You can trust us to care for your vehicle with the expertise and attention it deserves.
Read why our TMS Volvo aftersales service teams are rated so highly
Any component failure attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner, for three years from the date that the vehicle is delivered to the first owner or 60,000 miles, whichever comes first.
For three years from the date that the vehicle is delivered to the first owner, any paintwork defects and surface rust attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner.
For eight years from the date the vehicle is delivered to the first owner or 100,000 miles, whichever comes first, any material defect of the high voltage lithium-ion battery pack will be rectified free of charge at a Polestar Service Partner.
The lithium-ion battery fitted to Polestar will experience a gradual capacity loss with time and use. Loss of battery capacity due to or resulting from normal gradual capacity loss is not covered under the Polestar new car warranty.
For twelve years, from the date that the vehicle is delivered to the first owner, rust perforation through any sheet metal body panel attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner. The term “rust perforation” refers to corrosion spreading from the inner surface to the outer surface of a sheet metal body panel, causing a hole to develop.
Polestar cars receives regular over-the-air updates for the infotainment system, apps, and car systems. Downloading and installing the latest release will ensure the car remains future-proof, without the need to visit a service point.
