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Why TMS Kia?
From the moment you leave the dealership in your new Kia, you start benefiting from a wide range of plusses. From our market-leading warranty to a host of other services.
We Will Always Offer You Alternative Transport Solutions
You shouldn’t need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions. Book via your personal service contact.
We Will Always Perform A Health Check Of Your Kia, With Focus On Safety
We connect your Kia to our computerised diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today’s devices (such as smartphones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind.
We Will Always Wash Your Car In Conjunction With Servicing
It’s always nice with a spotlessly clean and newly washed car, and therefore we will wash your Kia for you every time you have it in for service at our workshop. With TMS Kia Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.
You Will Always Get A Personal Contact Person Who Is Dedicated To You
With TMS Kia Service Promise you always have your own personal service contact, who is specially trained by Kia and who can answer your questions. Your personal service contact stands by to book an appointment for service for you or to order other work, such as tyre changes or car care.
Kia Genuine Service – The Best For Your Kia
Regularly servicing at your authorised Kia workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Kia Genuine Parts, Kia-unique methods and the expertise of specially trained Kia technicians. We, at TMS "live and breathe" Kia, and we know the cars like our own pocket.
TMS Kia Service Promise
At TMS KIA we will carry out any necessary service and maintenance for your KIA using only Genuine KIA parts and our trained technicians. This could boost the resale value of your car by having a full KIA service history.
Below are our 10 service promises:
- Appointments - Your appointment suits your schedule.
- Customer greeting - A friendly welcome when entering our service area.
- Diagnosis - We listen to what you have to say and take the time to discuss the repair options.
- Repair orders - Before starting any service work on your Kia, we’ll review the repair details with you and ask for a signature to make sure you’re happy.
- Pricing - Our pricing policy is transparent.
- Performing service work - Your service will be performed on time and with accuracy.
- Monitoring - We’ll keep you informed regarding repair progress and any changes in timing.
- Final inspection - After servicing, the repair is crosschecked and quality controlled to ensure that all work has been completed.
- Vehicle collection - When you arrive to pick up your Kia, we’ll explain the repair details and answer any questions you may have.
- Follow-up - Don’t be surprised if you receive a call from us a few days after picking up your vehicle. Your feedback contributes to our commitment to continuous service improvement.