Frequently Asked Questions

At TMS Kia We are here to help and answer your questions, Please get in touch if you need any assistance.

Telephone TMS Kia Hinckley - 01455 899508 or TMS Kia Leicester - 0116 4647100

Q. Are new Kia cars reliable?
A. Kia is one of the most reliable car manufacturers in the industry, consistently appearing at the top of dependability lists from a range of sources such as the Telegraph and J.D Power.

Q. Which new Kia model is right for me?
A. The best Kia model for you depends on your needs and budget. For a city runaround, you might choose the Kia Rio or Picanto, while for family fun, the Sorento and Sportage are great. For high performance, choose the Stinger, or for greener driving, there’s the e-Niro and Kia Optima Sportswagon PHEV.

Q. What is Hill-start Assist Control?
A. Hill-start Assist Control is a safety feature that makes pulling away on inclines easier and safer. It prevents your vehicle rolling backwards by continuing to hold the brake as you switch your foot to the accelerator to begin driving again. Many Kia models such as the Sportage and Optima have this feature.

Q. What does Kia roadside assistance cover?
A. KIAssist is Kia’s roadside assistance service and covers you in a host of situations. It includes roadside assistance and recovery, home breakdown and onward travel arrangements such as courtesy cars. Cover extends throughout Europe.

Q. How long does Kia roadside assistance last?
A. Kia roadside assistance is free for 12 months from the date of the vehicle’s registration. It can be renewed for £99, or the KIAssist Lite option can be purchased for £69.

Q. What is Kia’s new car warranty?
A. Kia’s new car warranty covers your vehicle from the date of delivery for seven years or 100,000 miles, whichever occurs first. During the first three years, mileage is unlimited.

Q. Where to buy a new Kia?
A. You can find the full range of new Kia cars at TMS Motor Group.

Q. Can I purchase Kias for my fleet?
A. At TMS Motor Group, we have a range of Kia vehicles that can be purchased for fleet use. Chat to our business specialists today to find out more.

Q. Are any Kia cars all-wheel drive?
A. Both the Kia Sportage and Kia Sorento are available with all-wheel drive. To find out about these models or upcoming vehicles expected to have four-wheel drive, contact us today.

Q. Are Kia Optimas good cars?
A. The Kia Optima is a great choice if you’re looking for a sleek saloon with low emissions and excellent fuel economy. It also offers lots of space for both front and rear passengers, with the latest edition offering increased legroom and storage space. The Optima also enjoys a five-star safety rating from Euro NCAP. The Sportswagon model is available as a plug-in hybrid for even cleaner motoring.

Q. Is a Kia Sorento a good car?
A. The Kia Sorento is a smart option for larger families, being able to accommodate up to seven and offering four-wheel drive capability. The latest iteration offers improved technology such as an around-view monitor for simpler parking and reversing, as well as new soundproofing and a five-star Euro NCAP safety rating. Plus, with Kia’s seven-year warranty, it’s great value.

Q. Which new Kia model is the best?
A. The best Kia model for you depends on your needs, but popular options include the Ceed, Sportage, Niro and e-Niro, Sorento and Stinger, all of which have recently enjoyed four-star or above reviews from Carbuyer Magazine. The latest Picanto and Rio models achieved five and four stars respectively from What Car? Magazine.