Volvo Service Promise - We know what’s important

Father and child looking at the Volvo service centre whilst waiting  for their vehicle to be serviced

When you bring your Volvo in for a service, you can expect the highest level of expertise and care from our certified and trained technicians.

At TMS Volvo, we combine Volvo's unique methods with Genuine Volvo Car Parts to ensure your vehicle continues to perform at its best. Let our experts take care of your Volvo.

When it comes to taking care of your Volvo, every member of our TMS Volvo team knows what is important.

Our Service Teams pride themselves on knowing that you will leave our service centre feeling confident. And together with 12 months’ subscription to the Volvo Cars app and 12 months’ Volvo Assistance, giving you 24/7 remote access and breakdown help, you’ll have reassurance for wherever life leads. Plus, your service will include applying the latest software update for free. So your car’s refreshed and ready for the road ahead.

Not only do you get peace of mind from knowing your car is taken care of by our Volvo experts and by them using only Volvo Genuine Parts, we also offer the extras below to make your visit more convenient and rewarding.

Lady using the Volvo Car App giving her handy remote access to your car

Volvo Cars app

You’ll receive 12 months’ subscription to our mobile app, giving you handy remote access to your car – for control of temperature, security and much more, from wherever you are.

Volvo Cars app renewed subscription applicable to vehicles fitted with Volvo On Call and less than 12 months active subscription.

Free software update for your Volvo

Free software update

We’re continually improving the software in our cars. Our Volvo Service Promise includes the latest free software update, which means your car gets a little better after every service.

Lady using the Volvo Car App giving her handy remote access to your car
Free software update for your Volvo

Volvo Cars app

You’ll receive 12 months’ subscription to our mobile app, giving you handy remote access to your car – for control of temperature, security and much more, from wherever you are.

Volvo Cars app renewed subscription applicable to vehicles fitted with Volvo On Call and less than 12 months active subscription.

Free software update

We’re continually improving the software in our cars. Our Volvo Service Promise includes the latest free software update, which means your car gets a little better after every service.

A Volvo Personal Service Contact will be assigned to you

Personal Service Contact

Your personal service contact will answer any questions you may have and provide support when you need it.​

Convenient Service Options

Convenient Service Options

Choose from a “while you wait” service, drop-off and collection or pick-up and delivery. We can also discuss our alternative transport options.

A Volvo Personal Service Contact will be assigned to you
Convenient Service Options

Personal Service Contact

Your personal service contact will answer any questions you may have and provide support when you need it.​

Convenient Service Options

Choose from a “while you wait” service, drop-off and collection or pick-up and delivery. We can also discuss our alternative transport options.

Volvo Assistance

Volvo Assistance

Volvo Assistance provides breakdown help and reassurance 24/7. After each service, we will extend your Volvo Assistance for one year at no extra cost.

Only Genuine Volvo parts are used by our Volvo trained technicians

Genuine parts and trained technicians

Your car is always taken care of by Volvo experts using only Volvo Genuine Parts.

Volvo Assistance
Only Genuine Volvo parts are used by our Volvo trained technicians

Volvo Assistance

Volvo Assistance provides breakdown help and reassurance 24/7. After each service, we will extend your Volvo Assistance for one year at no extra cost.

Genuine parts and trained technicians

Your car is always taken care of by Volvo experts using only Volvo Genuine Parts.

Call us today

TMS Volvo Coventry: 02476 303132 | TMS Volvo Hinckley: 01455 632478 | TMS Volvo Leicester: 0116 2758800