It's not just about your car – It's about you

The new Volvo Personal Service concept is designed to take care of you while we take care of your Volvo.

In true Swedish style, we’ve pioneered a simple, innovative new approach to servicing that’s more flexible, less time-consuming and more personalised than ever. Because for us, service is about more than keeping your Volvo in perfect shape – it’s about making your life easier.


Book online or by phone, and check in at the exact time that suits you. Because getting your car serviced shouldn’t tie you up for the whole day.


Your own highly trained Volvo Personal Service Technician will meet you on arrival to discuss any issues you have with your car, before personally supervising the service and any work required.

In the workshop, your Personal Service Technician is supported by a team of colleagues – like in a pit stop. Together, they’ll carry out the service quickly, usually within the hour, and to the highest possible standard.


Be our guest in our Living Room – a warm and comfortable luxury Scandinavian-style lounge. We’ll provide you with fresh coffee and tea while you watch your car’s progress through panoramic glass walls. Log in to free WiFi or look around the new Volvo models on display.

Meet the Volvo Personal Service team at TMS Volvo Hinckley

​Dominic Hallows

Service Manager

Richard Morris

Workshop Support

Lee Evans

Workshop Support

Chris Steward

Workshop Controller

Andy Johnson

Personal Service Technician

Jamie Shaw

Personal Service Technician

Danny Paton

Personal Service Technician

Tarmo Madisson

Personal Service Technician

Mark Bingham

Personal Service Technician

James Baker

Personal Service Technician (Apprentice)

Harry Baker

Personal Service Technician (Apprentice)