VOLVO PERSONAL SERVICE

It's not just about your car – It's about you

The new Volvo Personal Service concept is designed to take care of you while we take care of your Volvo.

In true Swedish style, we’ve pioneered a simple, innovative new approach to servicing that’s more flexible, less time-consuming and more personalised than ever. Because for us, service is about more than keeping your Volvo in perfect shape – it’s about making your life easier.


TIMED AROUND YOU

Book online or by phone, and check in at the exact time that suits you. Because getting your car serviced shouldn’t tie you up for the whole day.


YOUR OWN PERSONAL SERVICE TECHNICIAN

Your own highly trained Volvo Personal Service Technician will meet you on arrival to discuss any issues you have with your car, before personally supervising the service and any work required.

In the workshop, your Personal Service Technician is supported by a team of colleagues – like in a pit stop. Together, they’ll carry out the service quickly, usually within the hour, and to the highest possible standard.


WHILE YOU WAIT

Be our guest in our Living Room – a warm and comfortable luxury Scandinavian-style lounge. We’ll provide you with fresh coffee and tea while you watch your car’s progress through panoramic glass walls. Log in to free WiFi or look around the new Volvo models on display.




Meet the Volvo Personal Service team at TMS Volvo Hinckley

​Dominic Hallows

Service Manager

dominichallows@tmsmotorgroup.co.uk

Richard Morris

Workshop Support

richardmorris@tmsmotorgroup.co.uk

Lee Evans

Workshop Support

leeevans@tmsmotorgroup.co.uk

Chris Steward - TMS Volvo Workshop Controller
Andy Johnson - TMS Volvo Personal Service Technician

Laura Leeson

Workshop Support

lauraleeson@tmsmotorgroup.co.uk​

Chris Steward

Workshop Controller

chrissteward@tmsmotorgroup.co.uk

Andy Johnson

Personal Service Technician

andyjohnson@tmsmotorgroup.co.uk

Mark Bingham - TMS Volvo Personal Service Technician

Nick Power

Personal Service Technician

nickpower@tmsmotorgroup.co.uk​

Karl Harrison-Pugh

Personal Service Technician

karlharrisonpugh@tmsmotorgroup.co.uk

Mark Bingham

Personal Service Technician

markbingham@tmsmotorgroup.co.uk

James Baker - TMS Volvo Personal Service Technician (Apprentice)
Harry Baker - TMS Volvo Personal Service Technician (Apprentice)

James Baker

Personal Service Technician

jamesbaker@tmsmotorgroup.co.uk

Daniel Long​

Personal Service Technician (Apprentice)

Harry Baker

Personal Service Technician (Apprentice)

Jack Adcock

Personal Service Technician

jackadcock@tmsmotorgroup.co.uk


​Meet the Volvo Personal Service team at TMS Volvo Coventry

Lee Parkin

Service Manager

leeparkin@tmsmotorgroup.co.uk​

James Giddings

Workshop Support

jamesgiddings@tmsmotorgroup.co.uk​

Suki Kandola

Workshop Support

sukikandola@tmsmotorgroup.co.uk​

Dave Auckland

Workshop Controller

daveauckland@tmsmotorgroup.co.uk​

Amar Mahmood

Personal Service Technician

amarmahmood@tmsmotorgroup.co.uk​​

Alan Wilkins

Personal Service Technician

​alanwilkins@tmsmotorgroup.co.uk​

Chris Pape

Personal Service Technician

​chrispape@tmsmotorgroup.co.uk​

Connor Elsley

Personal Service Technician​

connorelsley@tmsmotorgroup.co.uk​

Don Childs

Personal Service Technician

donchilds@tmsmotorgroup.co.uk​

Doug Whelband

Personal Service Technician

​dougwhelband@tmsmotorgroup.co.uk​

Pawel Dabrowski

​Personal Service Technician

paweldabrowski@tmsmotorgroup.co.uk​

Tom Harris

Personal Service Technician

tomharris@tmsmotorgroup.co.uk