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Kia Accident Aftercare

Our 24-hour Kia Accident AfterCare Service, is available 24/7 to all Kia Owners irrespective of who you are insured by.

In the event of an accident, make sure you call Kia first on 0330 102 8832, before your insurer.

Kia's 24-hour Kia Accident AfterCare Service is

  • Free to all Kia owners, all Kia vehicles
  • Available 24 hours
  • Available irrespective of who you are insured by
  • Provided to you regardless of who was at fault
  • Part of the Kia Promise

Let the Kia Claims team do the hard work, while you relax.

We’ll liaise with your insurer and exercise your right to a repair at a Kia Approved Bodyshop that use Kia Genuine Parts. This helps to protect your Kia’s safety standard, warranty and resale value. You will also be provided with a free courtesy car.

There’s no hassle, no claims forms and no cost.

Shouldn’t I call my insurer first?

No. Most UK insurers want to repair your vehicle as cheaply as possible – so they are likely to send you to their ‘nominated’ Bodyshop. Unlike a Kia Approved repairer, they may not know your vehicle, nor fit Kia Genuine parts (instead they may use copy parts or recycled parts).

Total peace of mind with Kia Accident AfterCare.

Because we know your Kia, we guarantee the highest quality repair to Kia repair standards.

Call us first on 0330 102 8832 and we will provide the following:

  1. CLAIM HANDLING - Liaise with your insurer and process your claim
  2. RECOVERY - Recover of your vehicle anywhere in the UK (provided we handle your claim)
  3. COURTESY CAR – We give you a free courtesy car for the duration of the repair
  4. CERTIFIED REPAIR – Exercise your right to a repair at a Kia Approved Body & Paint Centre
  5. GENUINE PARTS - Only use Kia genuine parts
  6. REPAIR UPDATES - Keep you informed of progress throughout
  7. COLLECT & DELIVER - Collect and deliver your repaired vehicle
  8. WARRANTY - Ensure your Kia’s manufacturer warranty is maintained by using Kia genuine parts

What to do now

  1. Save 0330 102 8832 as Kia First in your phone
  2. Download the free Kia Claims App