If you have an accident, breakdown, lockout or flat tyre, just press your car’s Volvo On Call assist button to request assistance. If we can’t help on the spot, we’ll tow you to a Volvo retailer.
As a valued Care by Volvo customer, you can always reach out to us. Our advisors are at your service by phone, email or chat Mon-Thurs 09:00-18:00, Fri 09:00-17:00 and Sat 09:00-13:00.
When your car is in the workshop for a service, we can provide a replacement vehicle or collect and return your car (max. range 20 miles; max. 10 miles within M25).
Subscribe to a flexible plan to change your car or cancel with just 3 months' notice, or subscribe for a fixed 36-month period and pay a lower fee.
Vehicle testing (MOT for cars aged 3+ years) is included. We’ll notify you when they’re due. Contact us if your car displays any related messages.
Your car is covered by warranty throughout the subscription period. Naturally, if you choose a pure electric model, the battery is also covered.
With your subscription car, there’s no deposit or negotiation required. Instead you pay a clear monthly fee that covers most practicalities.
Whether your own situation changes or you simply fancy a different model, you can request a change of car with just 3 months' notice.
Your car is covered for scheduled maintenance work. We’ll notify you when a service is due – and clean your car after each visit.
During your car’s scheduled maintenance, we’ll change or repair any parts, including tyres, worn through normal use.
Leqally required vehicle tax, or vehicle excise duty (VED) as it's also called, is included.
You can choose to have your car delivered to your door, at no extra cost.