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Servicing a Polestar is as seamless as owning one. Polestar will remind you when it is time for servicing and, in some cases, when the car needs repairs. However, if you would like to arrange a service yourself, you can do it by calling us today.
TMS Volvo Coventry: 02476 303132 | TMS Volvo Hinckley: 01455 632478 | TMS Volvo Leicester: 0116 2758800
For the first three years of ownership (or 31, 250 miles, whichever comes first), your first regular service is included, with safety and equipment checks and an exterior and interior wash at every scheduled service. Pick-up and delivery, following your schedule and preferences is also included. Wear and tear parts and labour are not included. Labour as well as parts and software are also included in the Polestar Genuine Service.
Any component failure attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner, for three years from the date that the vehicle is delivered to the first owner or 60,000 miles, whichever comes first.
For three years from the date that the vehicle is delivered to the first owner, any paintwork defects and surface rust attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner.
For eight years from the date the vehicle is delivered to the first owner or 100,000 miles, whichever comes first, any material defect of the high voltage lithium-ion battery pack will be rectified free of charge at a Polestar Service Partner.
The lithium-ion battery fitted to Polestar will experience a gradual capacity loss with time and use. Loss of battery capacity due to or resulting from normal gradual capacity loss is not covered under the Polestar new car warranty.
For twelve years, from the date that the vehicle is delivered to the first owner, rust perforation through any sheet metal body panel attributable to faulty materials or workmanship during manufacture will be rectified free of charge at a Polestar Service Partner. The term “rust perforation” refers to corrosion spreading from the inner surface to the outer surface of a sheet metal body panel, causing a hole to develop.
At TMS Volvo, we want your ownership to be a rewarding motoring experience, not only at the point of sale but through all your engagements with us, therefore we offer a great selection of Aftersales services. Not only outstanding but also award-winning, our Aftersales team are always furthering and developing our great services, ensuring you are receiving the best possible service TMS Volvo has to offer. With over 300 years experience between them, our long-standing servicing team are trained to an extremely high standard to ensure your vehicle is repaired to manufacturer standards.
Read why our TMS Volvo aftersales service teams are rated so highly
