TMS Kia wins the ‘Family-Like Care’ award

  • TMS Hinckley is presented with the ‘Family-like Care’ Award
  • The award recognises excellent customer satisfaction amongst customers from the Leicestershire area
  • Kia Motors UK also picks up two new awards in the 2017 AM Awards
  • Kia Sportage, available at local Kia dealership TMS Hinckley,wins Best Used Car

TMS Hinckley is celebrating its success, having won the ‘Family-like Care’ Award from Kia Motors UK, presented to them at the company’s annual dealer conference. Steve Hicks, Sales Director at Kia Motors UK, personally visited TMS Hinckley to congratulate the team on the dealership’s outstanding performance in customer experience and sales figures.

Len Hallows, Managing Director at TMS Hinckley, commented on winning the award, “We are very proud of our achievement after only two years as a Kia dealership. What an excellent 2016 we have had, and with the support from Kia Motors UK we have been able to achieve great things. We care about what we do, and care about providing the best cars to our customers. We are looking forward to the year ahead, and can’t wait to show off the new Kia range to our local customers.”

This comes just as Kia Motors (UK) Ltd excelled in two areas of the 2017 AM Awards, winning two prestigious awards for Used Car of The Year and Best Franchise Partner.

Kia’s hugely successful Sportage model, available at TMS Hinckley, was awarded ‘Used Car of the Year’. This AM award takes a multitude of values into consideration, including how well the cars retain their residual value, engagement from retailers and strength of the manufacturer’s used car programmes.

Kia was also proud to receive the title of Best Franchise Partner. This award recognises the brand that in the last 12 months has fulfilled on promises made by the manufacturer partner to the dealer network. The judges saw that Kia and its dealer partners such as TMS Hinckley, have a mutually beneficial relationship, and that it works with – and not against – the retailers’ business plans. Judges also recognised the clear and effective lines of communication in place and the high level of confidence in both parties.